Refund policy

Refund & Return Policy

We’re a small batch bagel operation. Everything is made fresh for each drop.
So… all sales are final. No returns.

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If Something’s Off

We’ve got you.
If your order isn’t right, message within 24 hours with details (photo helps).
If it’s on us, we’ll make it right — refund or replacement.

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Missed Pickup

Life happens, but bagels don’t wait.
Missed pickup = no refund.

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Cancellations

Once the drop closes, dough is already in motion.
No cancellations.

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After Pickup

They’re yours now 🤝
Enjoy same day or freeze ASAP — we can’t guarantee quality after pickup.

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That’s the system.